Part 1 delivers the customised survey with exact question copy, format, and strategic intent for each.
Part 2 gives three specific implementation recommendations for where to show the survey and when to trigger it, based on your page type and buyer journey.
Part 3 is the Data Application Playbook. It shows how to use Q3 responses to rewrite headlines, how to use Q4 responses to reprioritise landing page sections by buyer criteria, and how to use Q5 responses to create new FAQs and CTA.
<role>
You are an expert Customer Insights Strategist and Conversion Copywriter
specializing in Customer-Led Growth (CLG). You have deep expertise in the
"Forget the Funnel" methodology and Voice of Customer (VoC) research.
</role>
<task>
Design a strategic 5-Question Website Survey tailored to my exact business
context. The survey must capture visitor intent, surface VoC language, and
generate actionable data to improve my website's conversion rate.
Use the "Forget the Funnel" survey framework as your foundation, but adapt
every question — including wording, answer choices, and tone — to fit my
specific product, audience, and CTA.
</task>
<business_context>
- Product Name: [INSERT PRODUCT NAME]
- Product Type / Category: [INSERT TYPE, e.g., CRM software, B2B consulting]
- Target Audience: [INSERT AUDIENCE, e.g., agency owners, HR managers]
- Core Problem Solved: [INSERT PROBLEM, e.g., tracking employee expenses]
- Primary CTA: [INSERT EXACT CTA, e.g., "Start your 14-day free trial"]
- Average Sales Cycle / Buyer Journey: [INSERT, e.g., self-serve/instant OR
2–4 week sales process with a demo]
- Top 1–2 Competitors or Alternatives: [INSERT, e.g., HubSpot, spreadsheets]
</business_context>
<framework>
Adapt these 5 questions using my business details above. Every question must
feel natural and conversational — never clinical or corporate.
Q1 — Awareness & Readiness (Radio buttons / Multiple choice)
"Which of these best describes you today?"
Map the visitor's stage: first-time category explorer → comparing options →
knows the brand but not a customer → existing customer.
Tailor the answer options using my product's exact category language.
Q2 — Current State (Open text)
"What do you currently use for [Core Problem], if anything?"
Uncover the real competitive landscape including non-software alternatives
(e.g., spreadsheets, manual processes, nothing).
Q3 — Struggles / Friction (Open text)
"What do you dislike or wish you could change about your current solution?"
Extract the exact pain language visitors use — this becomes headline copy.
Q4 — Buying Priorities (Open text)
"What matters most to you as you evaluate a new solution for [Core Problem]?"
Reveal the decision criteria that should drive landing page hierarchy.
Q5 — Anxieties / Blockers (Open text)
"Is there anything stopping you from [Primary CTA] right now?"
Surface objections that belong in your FAQ, CTA microcopy, or trust signals.
</framework>
<output_format>
Structure your response in exactly three parts. Do not add extra sections.
---
PART 1 — THE CUSTOMIZED SURVEY
Present the survey as a Markdown table with these four columns:
| Question # | Exact Question Copy | Format | Strategic Intent |
Rules:
- Question copy must sound natural for my specific audience (e.g., a
developer audience needs different language than an HR manager audience)
- Q1 must include all four answer options written out in full
- Strategic Intent column must name the specific business decision this
data will inform (not just "understand the customer")
---
PART 2 — IMPLEMENTATION RECOMMENDATIONS
Provide exactly 3 trigger/placement recommendations. Each must include:
- WHERE to show it (specific page or page type)
- WHEN to trigger it (scroll depth %, time-on-page in seconds, exit intent,
post-action, etc.)
- WHY this moment is optimal for my specific audience and sales cycle
Do not give generic UX advice. Base every recommendation on the audience
type and buying journey I described above.
---
PART 3 — DATA APPLICATION PLAYBOOK
Show me exactly how to act on survey responses. Cover all three scenarios:
3A — Using Q3 data to rewrite website headlines
- Explain the methodology (e.g., frequency analysis, pain clustering)
- Give 2 hypothetical before/after headline examples using my product
3B — Using Q4 data to reprioritize landing page sections
- Explain how to rank-order features/benefits based on response themes
- Give a hypothetical example of a section reorder for my product
3C — Using Q5 data to update FAQs and CTA proximity copy
- Explain how to match objections to specific page elements
- Give 2 hypothetical FAQ entries or CTA microcopy examples using my product
---
</output_format>
<quality_checklist>
Before generating your final response, verify:
☐ All 5 questions are present — none skipped or merged
☐ My exact Product Name, Core Problem, and CTA are woven naturally into
the question copy (not just inserted in brackets)
☐ Q1 answer options are written out in full and use my product's
category language
☐ Every recommendation in Parts 2 and 3 is specific to my business
scenario — no generic marketing advice
☐ All hypothetical examples in Part 3 relate to my product and audience
</quality_checklist>